Privacy Policy

Effective Date: August 21, 2026

At Raised Roots, we value your trust and are committed to protecting your personal privacy. This policy outlines how we collect, use, and protect your information when you visit our website, shop at our market, or subscribe to our updates.

1. Information We Collect

We collect information that you voluntarily provide to us when you interact with our business, including:

  • Contact Information: Your name, email address, physical shipping address, and phone number when you place an order or sign up for our newsletter.

  • Transaction Details: Payment information required to process your order securely. Please note that credit card details are handled via encrypted, secure third-party payment gateways (like Stripe or Square) and are never stored directly on our servers.

  • Browsing Data: Basic, anonymous usage data collected automatically through website cookies to help improve your shopping experience and website navigation.

2. How We Use Your Data

We use the information we collect strictly to manage our business operations, including to:

  • Process, ship, and fulfill your marketplace orders.

  • Communicate with you regarding order statuses or customer service inquiries.

  • Send you marketing updates, newsletters, or notifications about seasonal micro-batch drops (only if you have opted in). You can unsubscribe from these updates at any time.

3. Data Sharing and Protection

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers necessary to run our business, such as shipping carriers (to deliver your hot sauce) and secure e-commerce platforms.

We implement industry-standard security measures to safeguard your personal data from unauthorized access, loss, or alteration.

4. Your Rights

Depending on your location, you have the right to access, update, correct, or request the deletion of the personal information we hold about you.

5. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at jamil@raisedroots.com.